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Three months FREE Code Guarantee:
BlueLine is so confident with its work that it gives all the clients three months code guarantee free of charge. After a website goes live, if a client finds any bug on the site, BlueLine will fix it free of charge for three months.
Three months of FREE support:
BlueLine will support the website for free of charge for three months. By free support, we mean that if our customers contact us with any question regarding any of the features, or have any how-to question, we will reply their inquiries as soon as possible with the answer. Any additional enhancement is not included in this. After 3 months if customer wants BlueLine to support the website for additional months, an hourly fee will be charged.
BlueLine will provide a website maintenance solution to its client so that clients can support the website if they choose to do so. The solution includes the following:
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Database Update Methods through a very easy to use Control Panel:
Clients will be able to access the database through a control panel from a web browser. Clients will be able to modify, delete and add new items by directly updating this database. Clients will also have the option of keeping spreadsheets with all the products or service information and just import that spreadsheet straight to the database. BlueLine will give a free of charge tutorial to the user for performing these functions. BlueLine will also give three months of code guarantee to the customers. During the first three month, BlueLine will fix any code bug for free of charge. Additional enhancements are not included in this.
FTP solution:
BlueLine will provide an FTP solution, which will allow clients to access all the production files. User will enter username and password and will be able to view his/her files on the server. To modify any text of an existing page, user will open a file in MS FrontPage (or in some cases MS Word) and will make modifications.
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